Who we are
This website is operated by DarkeAV.

If you have any questions about this privacy policy or how your data is handled, you can contact us at:
Email: hello@darkeav.co.uk

What personal data we collect
We collect limited personal data in the following situations.

Contact form
When you submit an enquiry through our contact form, we may collect:

• Your name

• Your email address

• Any information you include in your message

You only provide this information if you choose to contact us.

Website analytics
We use basic website analytics to understand how visitors use our site. This may include:

• Pages visited

• Time spent on pages

• Device and browser type

• Approximate location such as country or city

This data does not identify you personally.

Why we collect your data
We collect personal data to:

• Respond to enquiries submitted through the contact form

• Understand how our website is used so we can improve it

We do not use your data for marketing unless you explicitly request this.

Lawful basis for processing
Under UK GDPR, we process your data based on:

• Consent, when you submit the contact form

• Legitimate interests, for basic website analytics used to improve performance and usability

Analytics providers
We may use third-party analytics tools such as Google Analytics or similar services.

These tools may place cookies on your device and process anonymised usage data.

Where possible:

• IP addresses are anonymised

• Data is aggregated

• No personally identifiable information is collected

Analytics data is used only to understand website performance.

How your data is stored
Contact form submissions are sent to us by email or stored temporarily within the website system so that we can respond to your enquiry.

We take reasonable steps to keep your personal data secure and accessible only to authorised individuals.

How long we keep your data

• Contact form enquiries are kept only for as long as necessary to deal with the request and for reasonable record keeping

• Analytics data is retained according to the provider’s standard retention periods

You may request deletion of your personal data at any time.

Sharing your data
We do not sell, rent, or trade your personal data.

Your data may be shared only where necessary to operate the website, such as with:

• Website hosting providers

• Analytics providers

All providers are required to process data in accordance with UK data protection laws.

Your data protection rights
Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise these rights, please contact us using the details above.

Cookies
This website uses cookies only for:

• Essential site functionality

• Basic website analytics

No cookies are used for advertising or marketing purposes.

Changes to this policy
This privacy policy may be updated from time to time to reflect changes to the website or legal requirements.

The latest version will always be available on this page.